NCAA fans urged to beware of scams

Posted: 12:00am on Mar 16, 2010; Modified: 6:26am on Mar 16, 2010

  • Ticket tips

    ■ Check out companies with the Better Business Bureau. Contact the BBB of Central & Eastern Kentucky at (859) 259-1008 or 1-800-866-6668 or on the Web at www.bluegrass.bbb.org. If the company is outside Kentucky, BBB staff will look up the BBB's report online for callers. Those with Internet access may go to www.bbb.org to check out-of-state companies.

    ■ Use secure Web sites for online transactions. When buying tickets or making hotel and travel reservations online, look for a padlock on the page, and the letter "s" in the URL (the Web address box) after the "http." Example: https://www.xyz.com. Unsecure sites will only show http:// ... If neither is present, the site is not secure and your credit card or bank account information might not be safe.

    ■ If buying online, beware of sellers leading you away from secure, reliable transaction methods such as PayPal or those who discourage using credit cards. If you use a credit card and something goes wrong, you can try to dispute the charge with the credit card provider. Beware of sellers that want you to wire- transfer money (Money Gram) via Western Union — there is no way to trace the cash if something goes wrong.

    ■ Buy at your own risk. You are better off buying from reliable sources. If you buy tickets from unfamiliar sources or scalpers, there is no guarantee they will be the genuine article. (Scalping laws vary from state to state.) If a deal sounds too good to be true, it usually is.

    SOURCE: BBB of Central & Eastern Kentucky

Officials with the Better Business Bureau issued a warning Monday for fans who want to follow the University of Kentucky, the University of Louisville or Murray State University as they play in the NCAA men's basketball tournament.

The BBB of Central & Eastern Kentucky said fans should use caution to avoid con artists when buying tickets and travel packages.

Neil Kingery, president and chief executive of the BBB of Central & Eastern Kentucky, said in a news release that fans "may be tempted by the secondary market, where tickets inevitably pop up. The BBB warns fans to be careful if buying tickets from individuals online or from unfamiliar sources."

If buying tickets from a brokerage, officials said, fans should first check the company's BBB reliability report. The same goes for buying travel packages throughout the tournament.

"Check out the travel planner with the BBB. Or ask us for a list of BBB-accredited businesses in that industry," Kingery said. "Verify reservations made in your name so that there are no surprises when you arrive. Find out what the cancellation or refund policies are in case you cannot go."

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