The America's Got Talent judges eliminated Lexington's bearded 'lady' during Tuesday night's episode.
Just moments into his routine, Scott Heierman forgot his lines and was unable to finish.
"I'm, like, emotionally overwhelmed right now," he said.
The judges offered words of sympathy and encouragement to Heierman.
Guest judge Michael Bublé told Heierman that all the judges have experienced such moments.
"We still made it," he said.
Heierman, 25, delivers pizzas for Mad Mushroom on South Broadway and moonlights as a comedian in drag.
AGT judge Howard Stern asked Heierman about his beard when he took the stage on Tuesday night's show.
Heierman, who wore sparkly red stilettos and a black pleated skirt, responded that he has shaved it, but it "grew back in like 30 minutes.
"If God gave me this great beard and these great legs, why can't I have both?" he said.