The Microsoft Store in the Oak Park Mall in Kansas City, Mo., has product advisers to help  customers gain hands-on experience. Last month, Drew Ramsey, left, showed off the Windows Phone to Megan Kahler. More bricks-and-mortar stores are adding interactive experiences.
The Microsoft Store in the Oak Park Mall in Kansas City, Mo., has product advisers to help customers gain hands-on experience. Last month, Drew Ramsey, left, showed off the Windows Phone to Megan Kahler. More bricks-and-mortar stores are adding interactive experiences. MCT
The Microsoft Store in the Oak Park Mall in Kansas City, Mo., has product advisers to help customers gain hands-on experience. Last month, Drew Ramsey, left, showed off the Windows Phone to Megan Kahler. More bricks-and-mortar stores are adding interactive experiences. MCT

Business

More bricks-and-mortar retailers offer customers real experiences

December 10, 2012 12:00 AM

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