A phone scam has targeted utilities customers in Lexington and other Kentucky towns, police said.
Victims receive phone messages asking them to call a number that takes them to an automated phone system made to sound as if it’s from Kentucky Utilities, according to Lexington police. When people are connected to a “customer service representative,” they’re told they need to pay a past-due bill immediately with a prepaid iTunes or Visa gift card to avoid disconnection.
Kentucky Utilities said they never ask customers for credit or debit card numbers over the phone, according to police.
Customers who receive such a call are asked to not give information or payment over the phone, hang up and call the police department at 859-258-3600, according to police.
In Perryville, a man who gives the name Jerry Nolan has been calling businesses and demanding payment or threatening to cut off utility services, claiming to be from the “utility company,” Police Chief Parker Hatter said in a story by the Danville Advocate-Messenger. The calls in Perryville have come from a number that shows up as 800-662-6030.
“He is real demanding, real pushy,” Hatter told the Advocate-Messenger. “He started cursing at (a business owner).” Hatter said the same scam was tried in Laurel County about a week ago, and he suspects that it’s the same man.
“I anticipate more calls from him,” Hatter said in the article.