Help available to grandparents in parenting role
Thank you for Bill Estep and Linda J. Johnson's splendid July 21 story, "More children aren't with parents."
The number of children whose biological parents cannot, or will not, raise them is increasing nationally, and highlighting the plight of these children in Kentucky and their problems is very appropriate.
For several years, I have been privileged to be among a group of volunteers who plan and sponsor the Grandparents As Parents (GAP) conference held each March in Lexington. The 10th annual conference is scheduled for March 15 at the Clarion Hotel on Newtown Pike.
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I have met so many valiant grandparents who have laid aside their own plans and stepped in to raise their children's children to keep the kids from going into the foster care system.
These loving people, often short on money and physical strength, are back to midnight feedings and school-bus schedules when they should be planning cruises. I admire them tremendously.
It's a topic that needs airing because there is more to it than just letting the children sleep at grandma's house. I hope my fifth book, Raising Your Children's Children: Help for Grandparents Raising Grandkids (Beacon Hill Press of Kansas City, March 2011) will be a step in that direction.
Martha Evans Sparks
AT&T lacks service
I agree wholeheartedly with the letter about AT&T. Try calling "customer service" to actually talk with someone. Go ahead. I'll wait an hour or two.
We have AT&T cell phones, land line and Internet with an AT&T modem. But we have great difficulty receiving a phone call.
Our cell phones get no signal or a signal that varies such that we can't hear or complete a call. The land line won't ring most times until the fifth attempt to call.
The "high-speed DSL" is inadequate to view any video. The video plays for two seconds, then loads for 9 seconds, then plays for two seconds, etc.
But the worst is that each division of AT&T claims to be totally separate from the others. The cell phone division claims that we get a "good" signal. Why then can no one around us, including the AT&T land-line repairman, get a signal?
The repairman is, I'm convinced, a good man. He tries. He's replaced all the lines. He's narrowed our problem to the modem. But the "customer service" people deny the modem could be responsible. It has to be that land line. Or our phones themselves. AT&T phones, no wonder. (I've tried other phones; the problem remains.)
We pay for our land lines and our Internet in one bill. AT&T is the only land line/Internet provider for our area. Competition is not working out for us.
H. Stephen Midkiff
Caller not ID'd
On July 1, Insight signed on a particular new customer. After July 1, when I called friends or relatives their caller ID shows up as a call from this new customer, not me.
My brother in Ohio does not answer my phone call, thinking it's from someone else.
Over three weeks I e-mailed Insight, made at least 10 phone calls to its maintenance number and talked to at least 10 different service reps. I have been told, "I can fix the problem, it will be corrected in 72 hours." Another response, "it will be corrected in 24 hours."
As of this writing it had not been corrected.
One service rep told me to have all the people I call take the batteries out of their phones to delete the memory, which would correct the problem. I had my daughter do this — it did not work.
Insight is trying to make its problem my problem. I can't believe a company of this size can not correct a problem it created.
No question about it, customer service is no longer important after the sale.
David A. Deaton
Gov. should stop hunt
Recently, an earnest letter in the Herald-Leader protested the unwarranted "harvesting" of the sandhill crane. I add my voice to that protest.
The sandhill crane is one of God's most beautiful creatures that pair for a lifetime union. They have struggled back from near extinction by the so-called "harvesting" of this beautiful bird by sportsmen whose credo is "If it's alive, shoot it." There is no sane justification for killing these birds, as they add grace and beauty to the Kentucky waterways.
I am puzzled by the actions of the Kentucky Department of Fish and Wildlife Resources in permitting this regrettable action and feel that the hunting community has brought uncomfortable pressure to bear on this commission. Do the hunting licenses still contribute to the salaries of the department?
For the past quarter of a century, hunting has declined markedly in Kentucky's population. Hunting is not viewed in a favorable light by many.
I suggest our esteemed governor do himself and Kentucky a huge service and "row the boat that has the vote." He can stop this action with a phone call.
Carl A. Whitehouse
Councilman in action
As a grad student at the University of Kentucky, I've taken advantage of LexTran's services since I moved here. I've also enjoyed the excellent farmers market, which has a size and quality that is amazing for a city as small as Lexington.
So, when Lextran offered an extension of their COLT trolley beginning Aug. 6, I was ecstatic.
After a half-hour wait, I was less ecstatic. Now, I'm more than forgiving of Lextran having some glitches in its system for a promotional route like this one, and this letter isn't meant as an indictment. Like I said, I've always used their service and they fixed this route hiccup quickly.
One of my fellow passengers, who was also waiting in the heat, knew councilman Bill Farmer, and phoned him to ask if he would look into it. Now, full disclosure: the councilman and I do not see eye-to-eye, politically.
Not only did Farmer make a call, but after we had boarded, we saw him outside at the stop we had just left, making sure the trolley was completing its route as it should.
It's this kind of dedication that pulls people across the political aisle the most. Unless Farmer is running against my ideal candidate, and assuming I'm still in the area next election, he just earned another vote.
The final paragraph of a recent letter to the editor read as follows:
"All private businesses should be able to ban whatever elements of society they perceive to be a drain on revenue and not suffer the wrath of the public because of it."
Similar statements probably appeared in dozens of newspapers across the South following the sit-ins at the Woolworth lunch counter in Greensboro, N.C., in 1960.
At that time the wrath of the public led to some historic advances in civil rights. How far have we come since 1960?
Charles F. Faber