Business

Kentucky by the numbers

4,000+

The Better Business Bureau of Central & Eastern Kentucky processed more than 4,000 complaints against businesses in the Bureau's 64-county service area in 2008.

2008 Top 10 complained-about industries

Type of business rank: 2008 2007

Home builders, repair and remodeling 1 2

Auto dealers, new and used 2 1

Internet shopping services 3 5

Auto repair, service and parts 4 6

Manufacturers and producers 5 7

Cellular telephone service 6 3

Television, cable and satellite 7 —

Apartments 8 —

Furniture, retail 9 8

Legal services plans 10 —


900,000+

The Better Business Bureau provided more than 900,000 reliability reports to the public in 2008, via the 24-hour automated phone system, the Web site at www.bluegrass.bbb.org, or live operator assistance.

2008 Top 10 inquired-about industries

Type of business rank: 2008 2007

Home builders, repair and remodeling 1 1

Auto repair, service and parts 2 4

Auto dealers, new and used 3 3

Insurance 4 6

Physicians and surgeons 5 —

Attorneys 6 —

Dentists 7 —

Multi-level selling companies 8 5

Mortgage and escrow companies 9 7

Furniture, retail 10 9

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