Business

Company agrees to correct mailings about water service

The state Attorney General's Office of Consumer Protection recently announced it has reached an agreement with a company over mailings about water-line repair services that the state considered deceptive.

In a news release, the attorney general's office said Home Service USA and Home Service USA Repair Management sent mailings in several Kentucky counties that incorrectly suggested that water-line repair service was a mandatory fee imposed by local utilities.

The company has agreed to mail letters correcting itself to residents, because the service is optional, and it will allow customers to cancel service within 30 days of the letter or receive a full refund.

Home Services USA also will pay $7,500 to Kentucky "for civil penalties and the costs of investigation," according to the news release.

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