Fayette County

Most city departments regain computer services

City business is ”basically back to normal“ close to a week after Lexington's main server crashed, severing network, e-mail and Internet access for most city employees.

As of Monday morning, access to the network, e-mail and the Internet had been restored to every department except for public works, said Susan Straub, a government spokeswoman.

Computer operations are ”basically back to normal, but slow,“ she said.

All e-mails sent to the city while the server was down are being delivered to their intended recipients, Straub said. But ”if you've contacted the government via e-mail and you haven't heard back from somebody, I suggest you call them.“

The city's computer system went down about 10:30 p.m. on June 24. The city was in the middle of adding servers for storage when the system suffered a ”serious data loss“ because of problems that surfaced during the upgrade.

The city lost data from one day of work, June 24, Straub said. Data was restored to the servers using a June 23 backup.

The city's emergency services were not affected by the network outage because those operate on a different server.