Luke Bryan is offering refunds to ticketholders who arrived late or couldn't get into his Oct. 6 show at Talon Winery & Vineyard in Lexington because of traffic backups.
To request a refund, email Xorbia Tickets by 7 p.m. Friday. Tickets were $47.
"Thank you for your patience regarding the Lexington" show, Bryan's website said Tuesday, explaining that refund requests would be accepted for tickets scanned after 9:30 p.m. Oct. 6 or tickets that weren't used because buyers couldn't get in the show.
Bryan and Talon Winery were heavily criticized for staging the concert without adequate access to the site, which is on a two-lane portion of Tates Creek Road. Miles-long vehicle backups occurred despite police directing traffic. Some people parked their cars and walked to the concert while others reported arriving late or giving up after hours sitting in traffic.
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For his part, Bryan delayed taking the stage about an hour to allow more people to arrive.
Lexington police said its entire traffic section — more than 20 officers — worked traffic control that night.
"It's just 20,000-plus people on a two-lane road," Lt. Andrew Daugherty said. "There's only one way in."
Daugherty said the traffic jam reached from Talon to Alumni Drive.
Immediately after the concert, a Talon official said traffic control was the responsibility of the Bryan Farm Tour, which handled all logistics for the performance that attracted 20,000 fans. Since the concert, city officials have started a review of regulations that govern large events.
The Lexington show had been rescheduled from Oct. 1 because of fear that rain would make getting into and out of Talon hazardous.