Business

Valvoline customer support center has already outgrown company’s new headquarters

CEO Sam Mitchell posed outside Valvoline’s new world headquarters building in Lexington on May 11, 2017. The new building features open workspaces with collaboration spaces, sit-to-stand desks and incorporates race car themes in the decor.
CEO Sam Mitchell posed outside Valvoline’s new world headquarters building in Lexington on May 11, 2017. The new building features open workspaces with collaboration spaces, sit-to-stand desks and incorporates race car themes in the decor. palcala@herald-leader.com

A Valvoline department has already outgrown its space in the company’s new $35 million headquarters.

The customer support center is moving to 15,426 square feet at 120 Prosperous Place, according to a release this week by NAI Isaac, which assisted in leasing the new space. The move will affect 75 employees who work on site; another 40 employees of the center work from home.

Valvoline spokeswoman Valerie Schirmer said in a release that the customer support team “has grown significantly, due to its expanding role as we provide more services for our Valvoline Instant Oil Change franchisees and Valvoline installers.”

“The new space gives our team plenty of room to expand and evolve to meet customers’ needs, and still be close enough to our headquarters to take advantage of our free fitness center, cafeteria and larger meeting spaces.”

Valvoline formally moved into its new V-shaped headquarters on Valvoline Way near Richmond Road and Palumbo Drive, in May, 2017.

Schirmer said the space on Prosperous Place will “duplicate the look and feel of our headquarters building” and be close enough for employees to use shared services such as food service and a fitness center.

“Demand for their services is really growing,” Schirmer said.

In May Valvoline said it was acquiring the business assets of Great Canadian Oil Change, which franchises 73 quick lube stores in five Canadian provinces. It is the third-largest quick lube business in Canada.

  Comments