Some Lexington residents haven’t gotten mail since snowstorm. What does USPS say?
Numerous Lexington residents say they haven’t had mail delivery since the winter storm hit a week ago.
In a few Facebook groups for Lexington residents, many people said they’ve been getting mail every day. But others said they’ve gone days without anything in the mailbox.
Parts of Masterson Station didn’t receive mail from last Saturday until late Friday.
People in other parts of the city, including some who said they live off Mount Tabor Road, Liberty Road, near Veterans Park and in the Lansdowne and Tates Creek Road areas posted on Facebook that they haven’t been getting mail, either.
While the U.S. Postal Service didn’t provide details about which areas of the city have not received mail, a USPS spokesperson said mail carriers are attempting to make delivery every day
“The U.S. Postal Service delivers mail in severe weather conditions to maintain our commitment to providing reliable service to every address we serve, including critical items such as medications, government correspondence, and essential supplies,” Susan Wright said in an emailed statement. “The Postal Service continuously monitors weather conditions and reinforces safety guidance to help ensure employees can deliver mail as safely as possible while continuing to provide delivery to our customers.”
Wright said “mail delivery will be attempted only in areas where roads are passable and safe.”
To facilitate that, she said customers can help by clearing snow and ice from walkways, sidewalks and the areas around their mailboxes.
“Residents maintaining a clear path to the mailbox — including steps, porches, walkways, and street approach — will help letter carriers maintain consistent delivery service,” she said. “Customers receiving curbside delivery should also ensure clear access to their mailboxes for letter carriers who deliver from the street; generally, a car length approach and another car length to exit.”
Some online commenters said they had filled out paperwork necessary to have their mail held so they could go to the post office to pick it up.
